Terms of Service

These terms of service apply to all services provided by Mariia Kukkakorpi / Wildbloom Ventures (Business ID: 2713028-6), including PR and branding services, communication workshops, content creation, and writer mentoring.

By booking a service, you agree to these terms.

1. Service Description

1.1 PR and Branding Services

PR and branding services are always tailored to your company’s needs – goals, content, and compensation are defined together before work begins to ensure alignment with your business objectives.

1.2 Communication Workshop

Workshops are held at the client’s premises. The standard duration is approximately three (3) hours unless otherwise agreed. Content can be customized to client needs for an additional fee.

1.3 Content Creation

Content creation includes various written materials such as articles, blog posts, social media texts, email marketing content, customer stories, and white papers.
Work is carried out according to the agreed scope, schedule, and quotation. Written approval is required before starting.

1.4 Writer Mentoring

  • Format: Online (video call)
  • Options: 1-hour session or a package of 3 × 1-hour sessions
  • Content: Private mentoring tailored to the client’s needs
  • Includes: Personalized playbook delivered by email after each session, or after the final session in package bookings

2. Terms by Customer Type

2.1 Consumer Clients (Private Individuals)

Right of Cancellation (14 days)

According to the Finnish Consumer Protection Act (Chapter 6), private clients may cancel a remotely booked service (e.g., online) within 14 days without giving a reason. Cancellations must be made in writing (e.g., by email or cancelling the booking).

Important: If the client requests that the service begin during the 14-day cancellation period and the service is fully delivered before the end of the period, the right to cancel may be voided.

Example cancellation notice:
“I hereby cancel the service agreement made on [booking date].”

Payment Terms

Online sessions must be paid in full at the time of booking. The VAT rate applied is based on the client’s country of residence.

Cancellations and Rescheduling (Online Sessions)

  • Cancellation more than 24 hours before – full refund
  • Cancellation less than 24 hours before – no refund
  • No-show without cancellation – no refund

2.2 Business Clients

No Statutory Right of Cancellation

Purchases made by business clients are binding upon booking and are not subject to statutory cancellation rights. Cancellations follow the terms of the agreement.

Payment Terms

PR/branding services, workshops, and content creation are invoiced upon completion unless otherwise agreed in writing. Payment must be made within the due date stated on the invoice.

For content creation, the minimum order is €350 (VAT 0%). Orders below this amount are not accepted.

VAT Handling:

  • 25.5% VAT is added for clients registered in Finland
  • 0% VAT applies for international clients under EU intra-community supply or reverse charge mechanisms

Fees related to cancellations are invoiced if contractually the client is responsible.

Late payments may incur interest according to the Finnish Interest Act.

Cancellations and Rescheduling

Cancellations or changes must be submitted in writing. If the work has already started, partial or full charges may apply based on progress.

4. Deliverables

Materials from PR/branding services, workshops, and content projects are delivered according to the agreed timeline.

Playbooks and session materials are delivered via email within 1–3 business days.

5. Technical Requirements

If the client’s internet connection or device causes significant disruptions, the session may be interrupted and rescheduled once at no extra cost.

If the issue is on Wildbloom Ventures’ side, the session will be rescheduled free of charge.

Both parties must ensure technical readiness before the session (e.g., working internet connection and compatible device).

6. Travel Expenses

Any travel or accommodation costs are invoiced separately unless otherwise agreed.
The client is responsible for arranging a suitable location for workshops.

7. Intellectual Property Rights

All materials provided by Wildbloom Ventures (e.g., playbooks, frameworks, strategies, and presentations) remain its property unless otherwise agreed in writing. Clients are granted a non-exclusive, non-transferable license for personal or business use. Copying, distribution, or resale is prohibited without prior written permission.

Exception – Content Creation:
The client receives full ownership of all separately commissioned content (e.g., articles, website copy, campaign materials), unless otherwise agreed. These materials may be freely used, edited, and published without additional permission.

Client-provided materials remain the client’s property.

8. Disclaimer

All coaching, mentoring, workshop, and written services provide strategic support, professional insight, and guidance based on best practices. The client is responsible for implementing strategies.

9. Governing Law and Dispute Resolution

These terms are governed by Finnish law. Any disputes will be resolved primarily through negotiation. If no resolution is reached, disputes will be settled at the District Court of Helsinki.